|
|
InfoBase
InfoBase is software used by non-profit help lines for the purpose of crisis counseling,
agency referrals, and emotional support. By taking this organizational process and converting it into an easy to use computerized system, InfoBase allows these call centers to focus on what they do best;
supporting the community.
In addition to enhancing your center’s productivity, InfoBase’s comprehensive reporting
tool allows you to measure concrete results, which enhances your credibility when
dealing with prospective and existing funding sources.
InfoBase is a great solution for any information and referral hotline that can benefit
from:
- An organized caller intake form that can be completed with just a few clicks.
- A referral database that integrates with your call data.
- Special area where you can profile each of your regular, repeat callers.
- Customized lethality assessment cards where potential suicide calls can be evaluated
in greater detail.
|